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    Collection Notice

    Your information is collected by BCcampus under Section 26(c) and (e) of the Freedom of Information and Protection of Privacy Act. The information is used for the purposes of responding to you queries for information, service, and/or support. We collect your contact information so that we can respond to your inquiries.

    If you have any questions about the collection of this information, please contact:
    David Shaykewich,
    Senior Manager, IT Services, BCcampus
    dshaykewich@bccampus.ca

    When will the BCcampus Support team respond to my query?

    The BCcampus Support team responds to questions Monday to Friday, 8 AM to 4 PM, Pacific Time, excluding statutory holidays. We generally respond within two business days. Questions submitted Friday afternoon or during the weekend will be answered as quickly as possible on the first business day after the weekend.

    If you have not received a reply to your question, check your Junk/Spam folder to see if our response landed there.