Enthusiasts moving FLO to the next level

We have another successful Facilitating Learning Online (FLO) Enthusiast Gathering under our belt. What a productive crew!

Post by Sylvia Currie, Manager, Learning + Teaching

Thirteen enthusiasts signed up for a full day at Thompson Rivers University to share FLO experiences and hammer out ideas for ways to advance our work together. Our specific focus was on increasing adoption and inter-institutional sharing of FLO courses.



Why do we need to change what we’re doing?

The original FLO Fundamentals course was developed at Royal Roads University with help from the BCcampus Online Program Development Fund (OPDF). In 2013, BCcampus began offering FLO and then developing courses to add to the “family.” Over the years, we can count 37 offerings with 659 registrations representing 22 B.C. post-secondary and other institutions and organizations across Canada and the U.S. Participants consistently report that they are satisfied or very satisfied with their experiences.

So why are we encouraging adoption by other institutions instead of continuing to offer FLO through BCcampus? Feedback like this:

“It is an extremely useful resource and should be required learning for anyone wanting to teach or administer online learning.” —FLO participant

As successful as this program has been, we are not reaching all the faculty who need this professional development. At the same time, we struggle to reach our registration quota to run the courses on a cost-recovery basis. It’s a paradox! The solution points to increased involvement by post-secondary institutions across the system.


Leva and Michelle busy with their visual interviews


As a quick recap, since our 2017 FLO Enthusiast Gathering, we have:

  • developed a FLO Facilitation Guide
  • continued to offer fee-based courses using a cost-recovery model
  • provided opportunities for FLO facilitator mentorship
  • created a new offering of MicroCourses: one-week asynchronous emergent courses related to designing and facilitating learning online
  • included FLO offerings in the Learning Access Program for Educators (LAP-E) to open up opportunities

At that time, we discussed phasing out the BCcampus offerings, but identified the need to continue to mentor future FLO facilitators. To date, 28 individuals have co-facilitated FLO courses hosted by BCcampus, of which 18 volunteered their time in exchange for mentorship. In addition, over 70 individuals representing 21 institutions have participated in the FLO Facilitator Development course and thus are ready to co-facilitate or mentor others to facilitate FLO courses.

That’s a lot of FLO facilitators!

Why is FLO important?

The recent public report of the 2018 national survey to track the development of online and digital learning in Canadian public post-secondary education points to several indicators that we are falling behind in preparing faculty to teach online. In his summary article “Is Western Canada falling behind in online learning?” Tony Bates elaborates on the need for better faculty development and training:

“Inadequate training/pedagogical knowledge available for faculty in online learning was reported by 82% of the institutions in Western Canada, compared to 73% in the rest of the country. It should be noted that this comes from institutional leaders, which suggests there are systemic issues in providing this training, i.e., there are factors beyond the power of Provosts/Vice-Presidents Education that prevent better training for faculty.”

Some seriously impressive progress!

At the FLO gathering, following activities to become acquainted with one another and with the history and current status of FLO (along with HOWLin’ coffee and excellent snacks!), we worked through a process of:

The beginning of our Fishbowl activity: The good, bad, ugly, AND lovely!
  • Hearing from those who are currently implementing or planning to adopt FLO courses in-house—there is good, bad, ugly, AND lovely!
  • Mapping out the current state of FLO courses and processes—anything we aren’t doing? Need to rethink or abandon?
  • Brainstorming ideas, actions, and recommendations, given our priority of adoption and inter-institutional sharing of FLO
  • Contemplating our individual involvement going forward
Using the Ecocycle to plot FLO courses and process

Thanks to Liberating Structures and excellent facilitation by Tracy Roberts and Leva Lee, we arrived at our top 10 ideas for moving the FLO project forward, several of which BCcampus is already able to technically and strategically support:

  • Advertise in ONE place all FLO offerings that are open to all (look no further than the new TLPD Portal)
  • Upload developed courses (OERs) to a common hub
  • Establish a FLO champion at each institution to spread the word amongst facult
  • Pair up and co-facilitate with sister institutions
  • Open shadowing opportunities: anyone can join a FLO course in exchange for offering a service (promote, facilitate, develop content, etc.)
  • Create a mailing list/discussion space for sharing of FLO ideas, stories, content, opportunities, etc.
  • Involve the Teaching and Learning Council in arranging inter-institutional FLO offerings
  • Invite/foster multi-institutional co-development of FLO courses
  • Expand FLO considerably—internationally, using different formats (self-paced), and in preparation for teaching outside of socially-based academic courses
  • Move toward FLO courses being a prerequisite for faculty planning to teach an online course

Some of these ideas are bolder than others, no doubt! But we left the day feeling inspired to take FLO to the next level. We’re confident that this next phase of the FLO project—reduced offerings by BCcampus and increased involvement by B.C. post-secondary institutions—will benefit yet more faculty and staff.

Let’s do this!

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